Online counselling, also known as e-therapy or teletherapy, involves providing mental health support and services through digital platforms such as video calls, phone calls, emails, or messaging.

Clients book sessions with Olga Tinilau through an online platform. Sessions are conducted using secure video conferencing tools, phone calls, or text-based communication, depending on the client’s preference.

Yes, research indicates that online counseling can be as effective as in-person therapy for many issues, including depression, anxiety, and stress. However, its effectiveness can depend on the individual’s specific needs and the type of therapy used.

• Convenience and flexibility
• Accessibility for people in remote areas
• Anonymity and privacy
• Reduced stigma associated with visiting a therapist’s office

Yes, Olga Tinilau’s online counselling services use secure, encrypted platforms to ensure client confidentiality. She follows strict privacy guidelines to protect client information.

Online counselling is suitable for many individuals but may not be appropriate for those in crisis, with severe mental health issues, or those needing intensive, in-person treatment. A preliminary consultation can help determine suitability.

Online counsellors in Australia are typically registered psychologists, accredited mental health social workers, or licensed counslelors. They hold relevant degrees and are registered with professional bodies like the Australian Psychological Society (APS) or the Australian Counselling Association (ACA).

Online counselling can help with various issues, including:

• Anxiety and depression
• Stress management
• Relationship problems
• Grief and loss
• Life transitions
• Self-esteem issues

Yes, under the Better Access initiative, eligible Australians can receive Medicare rebates for telehealth sessions with registered psychologists, social workers, or occupational therapists with a Mental Health Care Plan from their GP.

The first session typically involves:

• Discussing your reasons for seeking counselling
• Reviewing your personal and mental health history
• Setting goals for therapy
• Establishing a therapeutic relationship and discussing confidentiality

A stable internet connection, a device with a camera and microphone (such as a smartphone, tablet, or computer), and a quiet, private space for the session. Specific software or apps may be required, depending on the platform used by the counsellor.

• Ensure your device is charged and functioning
• Find a quiet, private space
• Test your internet connection
• Have any necessary documents or notes ready
• Consider what issues or topics you want to discuss